NCFE CACHE Level 2 Diploma in Care

Categories: Adult Care, Level 2
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About Course

Course Information

The NCFE CACHE Level 2 Diploma in Care is a nationally recognised qualification designed for individuals working or aspiring to work in the adult care sector. This course equips learners with essential knowledge and practical skills required to provide compassionate and person-centred care in various health and social care settings, including residential care homes, domiciliary care, hospitals and supported living environments.

The course aligns with current regulatory requirements and prepares learners for roles that require competence in providing direct care while maintaining a person-centred approach.

Aims and Objectives

The NCFE CACHE Level 2 Diploma in Care aims to:

  • Develop the knowledge and skills needed to provide high quality care and support.
  • Enable learners to promote health, safety and wellbeing in care settings.
  • Build competence in safeguarding adults and promoting their rights and choices.
  • Equip learners with effective communication and teamwork skills in care environments.
  • Prepare learners for further studies or career progression in the adult care sector.

Learning Objectives:

  • Understand and apply principles of effective communication and person-centred care.
  • Promote equality, diversity, and inclusion in care settings.
  • Implement safe and effective care practices, including safeguarding and infection control.
  • Support individuals with personal care and daily living activities.
  • Work collaboratively with colleagues, families, and other professionals.

Course Duration

The Level 2 Diploma in Care typically takes 6 to 12 months to complete, depending on the learner’s pace and work environment. The flexible structure allows learners to balance their studies with their professional responsibilities.

Entry Requirements

To enrol in this qualification, learners must:

  • Be at least 16 years old.
  • Be working, volunteering or have access to a real work environment in the care sector.
  • Have basic literacy and numeracy skills to complete written assignments and assessments.
  • No prior qualifications are required; however, experience in a care role is beneficial.

Who This Course is For

This qualification is suitable for:

  • Individuals working as care assistants, support workers, or personal assistants.
  • Those looking to begin a career in adult social care.
  • Learners or apprentices who wish to work or are working in a variety of different settings within the NHS and private care facilities.
  • Employers seeking to upskill their staff and ensure compliance with national care standards.

Mandatory Units

The NCFE CACHE Level 2 Diploma in Care consists of mandatory units that cover essential competencies, including:

  1. Communication in Care Settings
  2. Handle Information in Care Settings
  3. Safeguarding and Protection in Care Settings
  4. Health, Safety and Well-Being in Care Settings
  5. Equality and Inclusion in Care Settings
  6. Responsibilities of a Care Worker
  7. Duty of Care
  8. Personal Development in Care Settings
  9. Implement Person-Centred Approaches in Care Settings

Optional Units

Learners can choose optional units based on their specific roles or career aspirations. Examples include:

  • Supporting individuals with dementia
  • Assisting individuals with learning disabilities
  • Supporting individuals with physical disabilities
  • Administering medication safely
  • Supporting end-of-life care

Optional units allow learners to develop specialised skills tailored to their work environment.

Assessment Methods

The Level 2 Diploma in Care uses various assessment methods to evaluate learners’ knowledge, skills and competencies. These include:

  • Observation: Assessors observe learners performing tasks in real work environments.
  • Witness Testimony: Statements from colleagues or supervisors verifying the learner’s competence.
  • Reflective Accounts: Learners provide written reflections on their experiences in care.
  • Written Questions: Learners answer structured questions to demonstrate theoretical understanding.
  • Professional Discussions: Assessors conduct discussions with learners to explore their application of care practices.
  • Portfolio of Evidence: Learners compile work products, case studies and documentation to demonstrate their skills.
  • Assignments and Case Studies: Written tasks applying theoretical knowledge to real-world care scenarios.

Career Progression and Further Education

Upon completing the NCFE CACHE Level 2 Diploma in Care, learners can pursue roles such as:

  • Care Assistant – Providing personal care and support to individuals.
  • Support Worker – Assisting people with disabilities or mental health conditions.
  • Healthcare Assistant – Working in hospitals, clinics, or residential care settings.
  • Domiciliary Care Worker – Supporting individuals in their own homes.

Further Education Opportunities:

  • NCFE CACHE Level 3 Diploma in Adult Care
  • Level 3 Health and Social Care qualifications
  • Nursing or Social Work pathways

Salary Expectations:

  • Entry-level roles: £18,000 – £21,000 per year
  • Senior roles: £22,000 – £25,000 per year
  • With further qualifications: £30,000+ per year
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What Will You Learn?

  • Communication in Care Settings
  • Handle Information in Care Settings
  • Safeguarding and Protection in Care Settings
  • Health, Safety and Well-Being in Care Settings
  • Equality and Inclusion in Care Settings
  • Responsibilities of a Care Worker
  • Duty of Care
  • Personal Development in Care Settings
  • Implement Person-Centred Approaches in Care Settings

Course Content

Communication in Care Settings
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to communicate with others in work settings. This also includes how to maintain confidentiality when communicating with and about others.

  • Understand why communication is important in the work setting
  • Be able to meet the communication and language needs, wishes and preferences of individuals
  • Be able to reduce barriers to communication
  • Be able to apply principles and practices relating to confidentiality at work

Handle Information in Care Settings
This unit covers the knowledge and skills to be able to handle information in care settings.

Safeguarding and Protection in Care Settings
This unit is aimed at those working in a wide range of care settings. This unit covers the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.

Health, Safety and Well-Being in Care Settings
The aim of this unit is to prepare the learner for the principles of health and safety within the health and care settings.

Equality and Inclusion in Care Settings
This unit introduces the knowledge and skills to enable the individual to work in an equitable and inclusive way.

Responsibilities of a Care Worker
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand the nature of working relationships, work in ways that are agreed with the employer, and work in partnership with others.

Duty of Care
This unit covers the knowledge required to understand duty of care and own role in this.

Personal Development in Care Settings
This unit is aimed at those who work in care settings. The unit introduces the concepts of personal development and reflective practice.

Implement Person-Centred Approaches in Care Settings
This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand and work in a person-centred way.